Cancellation Policy

Booking and Payment

• 30% deposit is required to book the tour and the remaining amount not-less-than 30 days before the commencement of the tour.
• We accept payments via bank transfer or credit card Visa and Master Card welcome.

Cancellation Policy

1. Client has the right at any time to cancel confirmed booking, providing it is done in writing and sent by e-mail to Wild Wind Safaris.

2. Wild Wind Safaris confirms the Client’s cancellation and reserves the right to the following cancellation fees, if the tour is cancelled:

a. between the day of payment of the non-refundable deposit to 31 days before the start of the tour, Wild Wind Safaris charges full non-refundable deposit paid by Client or Client’s agent;

b. between 30 to 15 days before the start of the tour, Wild Wind Safaris charges 50% of the total cost of the tour;

c. between 14 to 7 days before the start of the tour, Wild Wind Safaris charges 75% of the total cost of the tour;

d. between 7 to 0 days before the start of the tour, Wild Wind Safaris charges 100% of the cost of the tour;

3. No refunds should be made, if Client fails to join the tour, joins after tour’s departure or leaves before completion.

Travel Insurance

It is Traveler’s responsibility to obtain and be in possession of the comprehensive travel and cancellation insurance, including medical insurance with provision for air evacuation, insurance in case of accidents, sudden sickness, medical expenses or death, before embarking on a tour. Our company is neither responsible nor liable for any claims, damage or loss as a result of Client’s failing to obtain necessary insurance cover.